Review Guidance
Review Guidance
How To Write A Great Review?
1. Description:describe how the product feels, type of fabric, usage...and whether you recommend it or not. Provide other customers with valuable information.
2. Attach a photo: you can upload a clear photo of the product. Even better if it's a photo showing the upper body wearing the product. Shows how the product actually looks in real life.
3. Not too short, not too long: Written reviews should be at least 20 words and are limited to 1,000 words. The ideal length is 75 to 500 words.
Benefits Of Writing A Good Review
1. Gain recognition from other users.
2. When a review is recognized as a great review, you will receive an extra 50 points.
How Can I Get Points By Creating A Review?
Through verified by our related staff, if your review can be a good reference to other customers, your review will be shown in the corresponding product page. In return, we will give you some points for your sharing which can be used in any products on Tapestry Girls.
Our related staff will give you points according to the following rules:
In regard to reviews written by customers who have purchased products
(1) After reaching the minimum amount of characters needed in text comments, you may receive 5 points as reward.
(2) Upload pictures. When it is verified, you can get 10 points .
(3) Product with the same SKU in an order can only be reviewed once;
(4) Submitted text comments will be reviewed within 72 hours and posted after they have passed the review; photo comments will need to be manually submitted, please be patient.
(5) You can review the products within 6 months of placing the order. You will not be able to review the products after 6 months.
(6) Products that have been requested to be returned or that have been returned are not available for review.
Be sincere: We welcome your honest opinion about the product. We do not remove reviews because they are critical. We believe all helpful information can inform our customers' buying decisions.
Why Was My Review Rejected Or Removed?
If your review does not comply with these guidelines, it may be rejected or removed.
We are unable to accept the following feedback:
1. Reviews that are not about the product
2. Reviews that contain inappropriate or offensive content
3. Inappropriate Content – Reviews may not contain obscenities, profanity, phone numbers, mailing addresses, non-including SHEIN URLs, videos with watermarks, or other people's material (including excessive quoting)
4. Hate Speech & Offensive Content – We don't allow reviews that express intolerance for people belonging to identity groups including race, gender, religion, sexual preference, or nationality. Customers are allowed to comment on products and question the expertise of authors, sellers, or other customers as long as it is in a non-threatening manner.
5. Promotion of Illegal Conduct – Reviews may not encourage or support behavior that is illegal, including violence, illegal drug use, underage drinking, and child or animal abuse.